How can we design improvement in large systems without understanding the whole system, and if the answer is that we cannot, how is it possible to understand the whole system?
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C. West Churchman, Challenge to Reason (1968), p. 2; cited in '" C. West Churchman — 75 years" by Werner Ulrich, in Systems Practice (December 1988), Volume 1, Issue 4, p. 341-350