source

Giorgio de Santillana (1902-1974) [http://books.google.com/books?id=34uQ6tlYHRgC&q=%22The+working+of+great+administrations+is+mainly+the+result+of+a+vast+mass+of+routine+petty+malice+self-interest+carelessness+and+sheer+mistake+Only+a+residual+fraction+is